Visualizing complex appointment schedules, resource allocation, and team availability in a concise mobile view. Designed a dynamic calendar view with clear visual segmentation (color-coding, time slots) to display appointments, status (Confirmed/Reserved), and personnel. The focus was on glanceability, allowing managers and staff to quickly identify gaps or conflicts.Efficiency, Resource Allocation, and Data Glanceability.
Providing a clear, detailed history of patient/client referrals, treatment plans, and statuses (Completed/Pending). An easy-to-digest Referral History screen. I implemented a hierarchical card structure to display key metadata (Date, Author, Treatment) and an immediate status tag. This ensures transparency and easy retrieval of critical case history. Transparency, Information Retrieval, and Auditability.
Designing highly specialized, yet accessible, tools for complex workflows (e.g., medical or cosmetic treatments). Developed a feature for marking treatment areas on a visual model, integrating data input fields (Procedure date, Medication series) directly into the workflow. This visual-first approach minimizes data entry errors and serves as a powerful record-keeping tool for professionals. High Fidelity Data Input, Error Reduction, and Specialized Task Completion.
Facilitating rapid and efficient internal communication between staff to resolve client issues, coordinate services, and discuss business processes instantly, all within the secure CRM environment. Designing a dedicated, secure in-app chat platform exclusively for employees (e.g., Doctors, Managers, Admins). This interface is optimized for speed and clarity, featuring features like quick replies (e.g., "I will explain now") and contextual notifications linked to specific client records or business processes. The goal is to eliminate reliance on external messengers and keep all critical operational dialogue centralized. Operational Efficiency, Team Collaboration, and Information Centralization.
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